Support hub

Ride setup, route help, safety notes, and policy pages.

Start here for practical ClimbDeck guidance. Support, policy, and account information will continue to expand here as the product grows.

Routes

Route import help

Choose GPX files, understand warnings, and prepare routes with useful elevation.
Power

Battery tips

Set up the phone for longer rides with dark themes, sensible brightness, and fewer background distractions.
Safety

Safety and mounting

Use a stable bar mount, prepare before moving, and keep on-bike interaction minimal.
Updates

Release notes

Track recent app, site, and portal updates.
Issues

Known issues

See current limitations around maps, route-free terrain, alerts, and live services.
Contact

Contact

Find the current support and partnership contact path before public launch.

Policies and legal

Policies that stay aligned with the live product.

These pages describe how ClimbDeck handles privacy, location, health data, coach telemetry, subscriptions, and deletion requests. They should stay aligned with the live product experience.

Privacy Policy How site, ride, and account data should be handled.
Terms of Use Usage terms, rider safety expectations, and product boundaries.
Location Data How ride location, route progress, and map context are used.
Health Data How health integrations and health-adjacent data should be handled.
Live Coach Data Push Consent, metric selection, revocation, and stale-data behaviour.
Subscription Terms Draft billing and renewal terms for ClimbDeck Pro.
Account Deletion What deletion will look like once accounts are introduced.
About Version, website, and product credits.